Course 1: Exploring Starkey  Genesis AI - 5 Reasons You Should Give Them a Try!

Gain an insider's perspective on Starkey's groundbreaking new Genesis AI hearing aids. These advanced devices utilize integrated deep neural networks and artificial intelligence to deliver the most natural sound quality available. In this information-packed video, a Starkey trainer provides a comprehensive overview of the technology and features that make Genesis AI a game changer.

Staying current on new product innovations is critical for providing the best solutions for your patients. This course ensures you leave with the knowledge to confidently recommend Genesis AI.  


Course 2: Hearables for Healthcare - Leveraging Fall Detection

Falls become an increasing concern for patients as they age. Learn how Starkey’s revolutionary Fall Alert system builds discreet fall detection directly into Genesis AI hearing aids. This course covers the basics of how Fall Alert works and how to set it up with a patient.  Equip yourself to provide patients with cutting-edge fall detection that no other hearing aid delivers. Strengthen your practice, transform more lives, and deliver comprehensive hearing healthcare that goes beyond correcting auditory function.


Course 3: Starkey eStore - Bringing Efficiency to your Clinic

This course introduces the Starkey eStore, an online platform for streamlining hearing aid ordering and clinic workflow management. Learners will understand the key features and benefits of the eStore system in order to improve efficiency and productivity. The course demonstrates how the eStore digitizes manual paperwork, simplifies ordering and tracking, and centralizes patient device histories.


Instructor

Victoria Mcleod

Education & Training

Victoria has over 30 years of experience in the audiology industry, both clinically and with manufacturers. She joined the Starkey Canada team in May 2022 as Manager of Training, Education, and Instructional Design, where she leads a team of trainers in supporting customers' training and educational needs. Victoria is passionate about creating engaging and effective training support for learners. Victoria holds a bachelor's degree in Communication Disorders from Minot State University and a master's degree in audiology from Western University. She is dedicated to helping customers and patients receive the best possible care and support.