Course Abstract & Learning Objectives

This course is designed to help hearing care professionals understand the importance of health literacy in promoting better health outcomes and improving healthcare quality. Participants will learn how to assess their clients' health literacy levels and how to communicate effectively with clients with varying levels of health literacy. The course will also provide strategies for promoting health literacy in hearing healthcare settings, including the use of plain language, visual aids, and client education materials. CEU/CPD: IHS 0.25H

  • Analyze the current situation of health literacy in various countries and evaluate the negative impact of low health literacy on healthcare utilization and costs.

  • Identify different frameworks and tools used to assess health literacy and evaluate the limitations of formal health literacy.

  • Develop and implement strategies to promote excellent health literacy in their hearing care practice, ultimately improving client outcomes and reducing healthcare costs.

How Do I Take This Course?

This course is included as part of our Learn On membership program. Enrol in your region below and access this course for FREE! If you’re already enrolled in Learn On, you can find this course in your student dashboard.

Continuing Education


Amy Trusler

Doctor of Audiology

My roots lie in Squamish, British Columbia, Canada, where I previously owned and operated my private hearing care practice. A big focus of my practice was working with First Nations communities, where I implemented a rural audiology care program. I also mentored other hearing care professionals and delivering lectures and presentations in the community. After selling my practice in 2019, I was drawn toward continuing education in hearing healthcare, with a focus on online and on-demand e-learning.