Course Abstract & Learning Objectives

This course provides an understanding of block scheduling principles and their application in hearing care clinics. Participants will explore the problems caused by ad hoc scheduling and learn strategies to address them effectively. The course also focuses on calculating the optimal mix of appointments based on key performance indicators (KPIs) to enhance clinic efficiency and improve overall performance. By the end of the course, participants will have the knowledge and skills to implement block scheduling, resulting in improved patient care and increased operational efficiency. CEU/CPD: IHS 0.25H

  • Recall the history of block scheduling, its theory, and its applications in different contexts, including hearing care clinics.

  • Analyze the specific problems caused by ad hoc scheduling in hearing care clinics and identify how block scheduling can provide solutions to these problems.

  • Apply block scheduling principles to the hearing care schedule improving clinic efficiency and enhancing patient care in hearing care clinics.

  • Design and create a block schedule by calculating the optimal mix of appointments required based on key performance indicators (KPIs).

How Do I Take This Course?

This course is included as part of our Learn On membership program. Enrol in your region below and access this course for FREE! If you’re already enrolled in Learn On, you can find this course in your student dashboard.

Continuing Education


Amy Trusler

Doctor of Audiology

My roots lie in Squamish, British Columbia, Canada, where I previously owned and operated my private hearing care practice. A big focus of my practice was working with First Nations communities, where I implemented a rural audiology care program. I also mentored other hearing care professionals and delivering lectures and presentations in the community. After selling my practice in 2019, I was drawn toward continuing education in hearing healthcare, with a focus on online and on-demand e-learning.